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PRIVACY POLICY

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Last updated: 2026

This Privacy Policy explains how Biopell Medical ("Company," "we") collects, uses, stores, and protects personal data when you visit the biopell-medical.com website and its related services.

Website created and managed by:

Created by Hominem Clinic

R. Cubatao, 929 – salas 45, 46, 47

Vila Mariana, São Paulo – SP, 04013-043

Brazil

We comply with international data protection standards, including GDPR (EU), LGPD (Brazil), CCPA (California), and the Law of Ukraine "On Personal Data Protection".

1. Data We Collect

1.1. Data You Provide

  • Name, Email Address, Phone Number
  • Professional Information (if you register as a doctor)
  • Messages sent via forms, chat, or email
  • Registration Information for Biopell Academy / Biopell Club

1.2. Data Collected Automatically

  • IP Address
  • Device and Browser Information
  • Cookies and Tracking Technologies
  • Analytics Data (Google Analytics, Meta Pixel, etc.)

1.3. Data We DO NOT Collect

  • Medical Records
  • Diagnostic Information
  • Confidential patient health data

Biopell Medical is not a medical institution and does not collect medical histories.

2. How We Use Your Data

We use data for:

  • Website operation and support
  • Registering doctors and providing access to Biopell Academy / Club
  • Communicating with users via email, WhatsApp, or other channels
  • Improving user experience and website functionality
  • Providing marketing communications (with consent only)
  • Performing analytics and performance monitoring

We do not use collected data for making medical decisions or providing medical services.

3. Legal Basis for Processing

We process data based on:

  • Your explicit consent
  • Fulfillment of contractual or pre-contractual obligations
  • Legitimate interests (security, analytics, service improvement)
  • Legal requirements

4. Data Transfer

We may share data:

  • Analytics providers (Google, Meta)
  • CRM and communication platforms
  • Technical service providers
  • Official business partners under non-disclosure agreements

We never sell your data.

5. Data Storage and Retention Period

Data is securely stored on international cloud servers.

The retention period depends on:

  • Technical requirements
  • Legal obligations
  • Your consent settings

6. Your Rights

In accordance with GDPR, LGPD, and global laws, you may request:

  • Access to your data
  • Rectification
  • Erasure ("right to be forgotten")
  • Restriction or objection to processing
  • Withdrawal of consent

Inquiries: privacy@biopell-medical.com

7. Cookies

We use cookies for:

  • Website Functionality
  • Personalization
  • Analytics
  • Security

You can disable cookies in your browser settings.

8. Data Security

We implement technical and organizational security measures, including:

  • Encryption
  • Secured Servers
  • Access Control
  • Activity Monitoring

9. Changes to the Policy

We may update this Privacy Policy.

The latest version is always available on the website.

10. Contacts

For privacy inquiries:

privacy@biopell-medical.com

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